The thesis with the titel “The potentials and risks when using social media in organisations of social work” was written by Mirjam Müller. It was finished in June 2011.

To get an overview the author shows the main methods and basics how to use social media in social organisations.

A study shows empirical data from 10  German organisations, which have a Facebook and Twitter account. The main results show, that the  application of social media is still very new to the social sector. The analyzed institutions are not using the potentials of web 2.0 well enough.

The discussion to the work takes place in the blog article.